Privacy & Data Collection Policy

This Privacy Policy outlines the data protection practices of the Dalida Group in accordance with the General Data Protection Regulation (GDPR) for storage within the European Union (EU).

Information We Collect

Among the types of Personal Data that we collect, by itself or through third parties, there are: Tracker; Usage Data; clicks; company name; country; email address; physical address; first name; last name; username; billing address; password; VAT Number; county; ZIP/Postal code; city; house number; answers to questions; keypress events; motion sensor events; mouse movements; scroll position; touch events; phone number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using https://www.dalidaeu.com/.
Unless specified otherwise, all Data requested by https://www.dalidaeu.com/ is mandatory and failure to provide this Data may make it impossible for https://www.dalidaeu.com/ to provide its services. In cases where https://www.dalidaeu.com/ specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by https://www.dalidaeu.com/ or by the owners of third-party services used by https://www.dalidaeu.com/ serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through https://www.dalidaeu.com/.

Legal Basis for Processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of http://www.dalidaeu.com/ (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Tag Management, Analytics, Contacting the User, Handling payments, Interaction with external social networks and platforms, Managing contacts and sending messages, Registration and authentication provided directly by http://www.dalidaeu.com/, SPAM protection, Traffic optimization and distribution and User database management.

How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries and provide requested information
To send newsletters, updates, and promotional materials (if you've opted in)
To improve our website and services
To ensure compliance with legal obligations

Data Minimization and Purpose Limitation

We will only collect data that is adequate, relevant, and necessary for the purposes for which it is processed. We will not retain your data for longer than is necessary for these purposes.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers, business partners, or legal authorities when required.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your website experience. You can adjust your browser settings to manage these technologies.

Security

We employ industry-standard security measures to protect your personal information from unauthorized access or disclosure.

Your Rights

Under GDPR, you have various rights related to your personal data:

Right of Access: You may request details about the personal data we hold.
Right to Rectification: You can request corrections to inaccurate data.
Right to Erasure (‘Right to be Forgotten’): You can ask for the deletion of your data.
Right to Restrict Processing: You have the right to restrict the processing of your data.
Right to Data Portability: You can request a copy of your data in a commonly used format.
Right to Object: You can object to the processing of your data, particularly in cases of direct marketing.

You may also unsubscribe from our communications at any time.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Any substantial changes will be communicated through our website.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of http://www.dalidaeu.com/ or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, http://www.dalidaeu.com/ may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, http://www.dalidaeu.com/ and any third-party services may collect files that record interaction with http://www.dalidaeu.com/ (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within http://www.dalidaeu.com/ and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

For questions or concerns regarding this Privacy Policy or your personal information, please contact us at info@dalidahr.eu

Definitions and legal references

Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through http://www.dalidaeu.com/ (or third-party services employed in http://www.dalidaeu.com/), which can include: the IP addresses or domain names of the computers utilized by the Users who use http://www.dalidaeu.com/, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User
The individual using http://www.dalidaeu.com/ who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of http://www.dalidaeu.com/. The Data Controller, unless otherwise specified, is the Owner of http://www.dalidaeu.com/.

http://www.dalidaeu.com/ (or this Application)
The means by which the Personal Data of the User is collected and processed.

Service
The service provided by http://www.dalidaeu.com/ as described in the relative terms (if available) and on this site/application.

European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information
This privacy policy relates solely to http://www.dalidaeu.com/, if not stated otherwise within this document.